Contact Us – AACIPT
We’re Here to Help
At AACIPT, we value communication, trust, and transparency. Whether you have a question about an order, need assistance with sizing, are interested in a collaboration, or simply want to share feedback — we’d love to hear from you.
Our customer care team is available to assist you promptly and professionally.
Get in Touch
Email Support
For general inquiries, order support, or product assistance, please contact us via email:
Our team responds to all emails within 24–48 business hours (Monday – Friday).
To help us resolve your issue faster, please include:
- Your order number (if applicable)
- The email address used for purchase
- A short description of your request or concern
Business & Partnership Inquiries
If you represent a brand, retailer, designer, or artist and wish to partner with AACIPT, please contact:
Please include:
- Your company name and relevant links
- The type of collaboration you are proposing
- Any supporting materials or portfolio links
Press & Media
For interviews, press coverage, or content collaboration requests, please reach out to our media relations team:
Order Tracking
You can easily check the current status of your order through our Order Tracking Page:
https://aacipt.com/pages/track-your-order
Simply enter your order number and the email address used during checkout to see real-time updates.
Please allow up to 48 hours for tracking information to appear after your shipping confirmation email.
Return & Refund Requests
If you need assistance with returns, damaged items, or refunds, please review our Return & Refund Policy first:
https://aacipt.com/pages/return-refund-policy
Then email your request to [email protected] with the subject line “Return Request – [Your Order ID]”.
Our team will guide you through the next steps and ensure your issue is handled quickly and fairly.